FAQs

How long does shipping take?
Orders are processed within 1–2 business days. Delivery typically takes 7–15 business days depending on your location. You'll receive a tracking number by email as soon as your order ships.

Where do you ship?
We ship worldwide. Wherever you are, we've got you covered: shipping times may vary slightly depending on your country.

How do I track my order?
Once your order ships, we'll email you a tracking link so you can follow your package's progress at any time. If you haven't received tracking within 3–4 business days, check your spam folder or reach out to us.

What is your return policy?
We offer a 30-day return policy. If you're not satisfied with your order, contact us within 30 days of delivery and we'll help arrange a return or replacement. Items should be in their original condition.

What if my item arrives damaged or defective?
Reach out to us right away with a photo of the issue and we'll make it right with a replacement or refund, no hassle.

Is my payment secure?
Yes. All payments are processed through secure, encrypted checkout. We never store or see your card details.

Can I change or cancel my order?
If your order hasn't shipped yet, email us as soon as possible and we'll do our best to update or cancel it. Once an order has shipped, we can help through our return process.